Customer Service will be closed for the holidays beginning Dec 18, 2020. We will reopen on Jan 4, 2021.
In order to better meet the needs of our fans, our Customer Service system has recently changed.
Please refer to the help/faq section before submitting a form for answers to the most common questions.
Please note: If you use hotmail, gmail, yahoo, AOL or comcast email services, please add all @hanson.net emails to your white (approved) list and be sure to check your spam folder for Customer Service replies.
If this is your first time on the new Hanson.net and are having trouble logging in, please use the 'Forgot Password' link to reset your password. All members will need to reset their passwords in order to access the new site.
Choose only ONE form per issue. Filling out multiple forms for one issue will delay any response.
Please no personal requests/questions (i.e. autographs, videos, appearances, M&Gs, etc). Requests of this type cannot and will not be responded to.